Start free. Scale when you're ready.
The same four plans you'll see inside Entiks — Free, Basic, Pro and Business. Start free with no credit card, then upgrade in-app when your team needs SLA, automation and more capacity.
Free
€0/ month
Best for 1–2 people just getting started.
2 users · 1 project · 100 tickets/mo
- 8-stage Kanban & priorities
- Categories & tags
- In-app notifications
- External ticket sharing (public link)
- SLA support
- Email automation
- Recurring tickets
- API access
Basic
€19.99/ month
Best for small teams getting started with ticketing.
5 users · 5 projects · 1,000 tickets/mo
- Everything in Free
- 5 users & 5 projects
- 1,000 tickets / month
- 500 AI credits / month
- SLA support
- Recurring tickets
- Webhooks
- API access
Pro
€69/ month
Best for growing teams that need automation and more capacity.
15 users · 20 projects · 10,000 tickets/mo
- Everything in Basic
- SLA support & breach tracking
- Internal & external participants
- Email automation & recurring tickets
- Business overview
- Slack, Discord & Teams webhooks
- API & MCP access
- 5,000 AI credits / month
Business
€149/ month
Best for advanced teams managing larger workflows at scale.
50 users · unlimited projects · 50,000 tickets/mo
- Everything in Pro
- Advanced audit export
- 10 email inboxes
- 25,000 AI credits / month
- Priority scale for large operations
Prices and limits mirror the plans shown inside Entiks and may change before general availability. Extra seat and AI-credit packs are available on paid plans.
Full feature comparison
| Feature | Free | Basic | Pro | Business |
|---|---|---|---|---|
| Capacity | ||||
| Users (seats) | 2 | 5 | 15 | 50 |
| Projects | 1 | 5 | 20 | Unlimited |
| Tickets / month | 100 | 1,000 | 10,000 | 50,000 |
| Email inboxes | 1 | 1 | 1 | 10 |
| AI credits / month | 0 | 500 | 5,000 | 25,000 |
| Ticketing | ||||
| 8-stage Kanban board & priorities | ||||
| Categories | ||||
| Tags | ||||
| Notifications | ||||
| Internal & external participants | ||||
| Recurring tickets | ||||
| SLA & Automation | ||||
| SLA support (per-priority targets) | ||||
| Email automation (email-to-ticket) | ||||
| Webhooks (Slack / Discord / Teams) | ||||
| Analytics & delivery | ||||
| Business overview | ||||
| Advanced audit export | ||||
| Developer & integrations | ||||
| API access | ||||
| MCP access | ||||
Not sure which plan fits?
Start on Free — no credit card required. Upgrade to Pro in-app the moment your team needs SLA, email automation, recurring tickets or webhooks.